Legal
Version 1.0 · Effective 14 August 2026 · Corvair Pte. Ltd. (UEN 202551453H)
Validation is free. You can create an account, start a project and see what the service produces without paying anything. We would rather you found out the service is not for you before you buy than afterwards.
Fourteen days, no questions. If you cancel a new membership within fourteen days of your first payment, we refund it in full. This applies to your first membership purchase, not to each renewal.
Renewals. We notify you before every renewal charge, at least thirty days ahead for annual memberships. If a renewal catches you by surprise despite that notice, contact us within fourteen days of the charge and we will refund it, provided you have not made substantial use of the service in that period.
Mid-term cancellation. You can cancel at any time. Cancellation takes effect at the end of the period you have paid for and is not refunded, because you keep the service until then.
Upgrades. When you upgrade, we do not refund your current term. We credit its unused value against the new one, calculated on whole days and against what you actually paid. The credit is shown before you confirm.
The member discount. An active membership discounts project grades, currently 20% off your first grade and 5% off each one after. Refunds are always calculated on what you actually paid after that discount, never on the list price. Losing a membership does not claw back a discount already given.
Grades are one-time purchases that unlock generative work carrying real cost, so the position depends on whether that work has been run.
| Situation | Outcome |
|---|---|
| Bought, not yet applied to a project | Full refund, within thirty days |
| Applied, no generative work run | Full refund, within fourteen days |
| Applied, some generative work run | Partial refund, reduced by the work consumed, within fourteen days. We show you the calculation |
| Applied, substantially consumed | Not ordinarily refundable, but ask us. See section 5 |
| Grade upgrades | The same rules apply to the upgrade item. The grade you previously held is not refunded |
We refund in full, whatever the timing, if:
Policies cannot anticipate everything. If something has gone wrong and this policy does not cover it, contact support and explain. We would rather refund a customer who feels badly treated than argue about a clause. A dispute costs us more than a refund does, and it costs you your afternoon.
European Union and United Kingdom. You have a right to withdraw from a distance contract for digital content within fourteen days without giving a reason. Where you ask us to begin immediately and acknowledge at checkout that you lose that right once performance begins, the right ends when we begin. Where performance has begun but is incomplete, you may withdraw and pay only for what was provided.
Australia. Our services come with guarantees that cannot be excluded under the Australian Consumer Law, including a right to a refund for a major failure.
Singapore. Your rights under the Consumer Protection (Fair Trading) Act are not affected by this policy.
Nothing here limits a statutory right. Where the law gives you more than this policy does, the law applies.
If something is wrong with a charge, contact us first. We will almost always resolve it faster than your bank will, and section 5 means we would rather refund you than argue about it.
Starting a chargeback without contacting us may result in your account being suspended while we investigate. A chargeback reverses a payment without telling us why, so we cannot fix the underlying problem and we cannot tell a mistake from a fraud. We will tell you it has happened and what we need from you, and we will restore the account as soon as it is resolved.
Where we hold evidence that a charge was valid, we may present it to the payment provider. If a chargeback is resolved in our favour, any outstanding balance remains payable.
None of this affects your right to dispute a charge with your bank. It affects only the order in which we would rather you did it, and the reason is simple: a refund costs us less than a chargeback does, so talking to us first is the outcome we are trying to buy.
Contact support@corvair.ai with your account email and the order reference from your receipt. We aim to respond within two business days and to complete an approved refund within ten business days, though the time for the money to reach your account depends on your payment provider.
Refunds are made in the currency you paid, for the amount you paid. Exchange rate movement between purchase and refund is ours to absorb, not yours.