Legal
Version 1.0 · Effective 14 August 2026 · Corvair Pte. Ltd. (UEN 202551453H)
IPGuru is operated by Corvair Pte. Ltd., a company incorporated in Singapore. In these terms, "we", "us" and "our" mean Corvair Pte. Ltd. "You" and "your" mean the person or organisation using the service.
These terms are a contract between you and us. They apply whichever of our storefronts you arrived through. ipguru.ai and invent.sg are brands of the same company, not separate businesses, and the seller is the same in every case.
These terms incorporate our Acceptable Use Policy, our Refund Policy and our Privacy Policy. Together they are the whole agreement between us about the service.
IPGuru is a single service, built and operated from Singapore. A storefront such as invent.sg is a branded surface onto that same service, with its own language, currency and price list. It is not a different product and not a different company.
So there is one set of terms, these, and a Market Schedule for your market carrying only local particulars and any local law that must apply. Schedule 1 is the register of them, and the schedule for your market is published alongside these terms.
How the two fit together, which is the only rule you need:
These terms govern. Your Market Schedule prevails only where it states something the law of your market requires, and then only as far as that law requires. Where the two differ in any other way, you are entitled to whichever is more favourable to you.
That rule exists so a market schedule can add local protections and can never quietly take a protection away. If a schedule ever appears to reduce a right you have under these terms, these terms apply instead.
What a Market Schedule can never change, in any market: who the seller is, what the service does, clause 4 on artificial intelligence, clause 6 on ownership of your material, clause 7 on confidentiality, or our position on using your content to train models. Those are the same for every customer everywhere, and changing any of them is a change to this document that reaches every market at once.
A note on how we have written this. We have tried to write a contract you can actually read. Where a clause matters to you, we have explained why rather than hiding it in defined terms. Where we limit our responsibility, we have said so plainly rather than burying it. If any part of this document is unclear, tell us and we will fix the wording.
IPGuru is a software tool that helps you take an idea and develop it into a filing-ready package. It guides you through a structured method, helps you research prior art, helps you draft an application and claims, tests those claims against a mock examination, and assembles a binder that a qualified patent attorney can review.
IPGuru is not a law firm. We do not provide legal advice. We are not your attorney and no attorney-client relationship arises from your use of the service.
We do not:
You are responsible for your filings, for the deadlines that apply to them, and for engaging a qualified patent attorney or agent in each jurisdiction where you seek protection. Nothing the service produces removes that responsibility.
These limits are real and they are the reason this section is not buried at the end.
We cannot guarantee that a patent will be granted. Only a patent office decides that. A well-prepared application improves your prospects; it does not assure any outcome.
We cannot guarantee patentability. We cannot guarantee that your invention is new, novel, inventive, non-obvious, or capable of protection in any jurisdiction.
Prior art search is not exhaustive. Our searches are thorough and are run across a large corpus, but no search covers everything that has ever been made public anywhere in any language. We cannot guarantee that no relevant prior art exists, and the absence of a result is not evidence of absence.
Assessments are best-effort. State-of-the-art, market, competitive and commercial assessments are informed input for your own judgment. We do not guarantee they are accurate, current or complete, and you should not treat any of them as the final word.
We are not scientists. We cannot verify, test, reproduce or vouch for any scientific or technical claim, dataset or experimental result in your invention.
Software patenting is out of scope. Many offices restrict it and the service is not built for it.
Publication destroys novelty. If you disclose your invention publicly before filing, you may lose the ability to protect it in most countries. The service includes sharing and publication features. Using them is your decision and we cannot reverse the consequences. See clause 12.
Much of what the service produces is generated by artificial intelligence models, including models operated by third parties on our behalf. This clause explains what that means for you, because a contract for this product that did not address it would not be worth much.
Output may be wrong. AI models can produce text that is inaccurate, incomplete, internally inconsistent, out of date, or entirely fabricated while appearing confident and well-sourced. This includes citations, references to prior art, statements of law, technical assertions and numerical claims.
Output must be reviewed before you rely on it. Every draft the service produces is a draft. You must have any document you intend to file reviewed by a qualified patent attorney or agent before filing it, and you must satisfy yourself that any factual or technical assertion in it is correct.
Output may not be unique. Given similar inputs, the models may produce similar output for different users. We do not warrant that any output is original, and generating output does not by itself create any intellectual property right in it.
Grounding is not verification. Where the service cites your project's own research, that citation shows the basis on which the output was produced. It is not an independent verification that the underlying source is accurate or that the output correctly represents it.
Third-party model providers. We use third-party AI model providers to deliver the service. They process your content as our sub-processors under written terms, and they are listed in our Privacy Policy.
We do not use your project content to train AI models. Your invention material, uploaded files, generated outputs and project conversations are not used to train, fine-tune or improve any general-purpose model, ours or anyone else's. We contract with our model providers on terms that prohibit it. We use aggregate, content-free operational telemetry to run and improve the service, which is described in our Privacy Policy.
Minimum age. You must be at least fifteen years old to hold an account. A storefront serving a particular market may set a higher minimum, and where it does, that higher minimum applies to you. We never set a lower one.
Supervised and institutional use. Where an educational institution provides access to students, additional terms apply between us and the institution, and the institution is responsible for obtaining any consent required for its students. Schedule 1 identifies whether institutional terms apply to your account.
Capacity. If you are under the age of majority where you live, you may use the service only with the consent of a parent, guardian or supervising institution, who accepts these terms with you.
Accuracy. Keep the information on your account accurate, and keep your credentials secure. You are responsible for activity under your account except to the extent it results from our failure.
One account per person. Accounts are personal to you. Do not share credentials. If you need several people to work on a project, invite them to the project rather than sharing a login.
You own your material. You retain all right, title and interest in everything you upload, and in the outputs generated for your project. We claim no ownership of your invention, your documents, your data or your ideas.
The licence you give us, and its limits. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy, transmit, display and process your material solely to provide, secure and support the service to you. This licence exists so that we can run the software. It does not permit us to use your material for any other purpose, and it ends when your material is deleted, subject to clause 16.
We do not use your material to market to others, to train models (clause 4), or to develop products other than by improving the service for you.
Your responsibility for what you upload. You confirm that you have the rights necessary to upload and process the material you provide, and that doing so does not infringe anyone else's rights or breach any obligation of confidence you owe.
Our material. The service itself, including its software, method, prompts, models, interfaces, templates and documentation, remains ours. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the service in accordance with these terms, for the term of your access.
What you may not do with the service. You may not copy, modify, reverse engineer, decompile or attempt to derive the source of the service; resell, sublicense or provide it as a service to others; use it to build a competing product; scrape, harvest or systematically extract data from it; use automated means to access it other than through an interface we provide; or remove any watermark, notice or attribution.
Free-tier output. Deliverables produced on a free account carry an IPGuru.ai watermark. You may use those deliverables for your own purposes, including sharing them with an attorney, but you may not remove or obscure the watermark. Upgrading a project removes it from subsequent deliverables.
This clause matters more than any other in this document for most of our customers, so it stands on its own.
Your project is private by default. A project's knowledge base, memory and vault are private to you and to anyone you deliberately invite. Nothing is public unless you make it public.
We do not have standing access to your content. Our support team's default view is the shape of your estate, meaning containers, entitlements, rights, state and activity, not its contents. Access to the content of a project requires a declared, time-limited and audited grant, and that grant appears in your own activity log. In short, we are not prevented from ever seeing your content, because sometimes you will ask us to help with it. We are prevented from seeing it silently.
Uploads are scanned. Files you upload are scanned for malware and prohibited content before they enter your knowledge base. Items that fail are quarantined and do not enter it.
Our confidentiality obligation. We will keep your invention material confidential, will not disclose it to any third party except our sub-processors under written terms or where we are legally compelled, and will use it only as clause 6 permits. This obligation survives the end of this agreement.
What confidentiality cannot do. Confidentiality between you and us does not preserve novelty against the world. If you publish your invention yourself, or share it in a way that makes it publicly available, that is a disclosure regardless of anything in this clause.
There are three things you can hold, and they are independent of each other.
| What it is | |
|---|---|
| A free account | Costs nothing. Lets you validate an idea and see what the service produces. Deliverables carry a watermark |
| A membership | A subscription attached to your account, at the Member, Pro or Max level. Billed monthly or annually. Sets your allowances and which capabilities are available to you |
| A project grade | A one-time purchase attached to a single project, at the Bronze, Silver or Gold level. Permanent for that project |
A membership and a project grade do not affect each other. Buying a grade does not change your membership. Changing your membership does not affect a grade you have already applied.
Allowances. Each level and grade carries stated allowances, published on our pricing pages at the time you buy. Allowances restore when the applicable period rolls over, or when you move to a higher level. Reaching an allowance produces a clear message telling you which limit you have reached and how it is restored. It never fails silently.
Annual pricing. Annual memberships are priced at a discount to twelve monthly charges. The discount is shown at the point of purchase.
The member discount on project grades. While your membership is active, project grades are discounted: 20% off the first grade you buy on your account, and 5% off every grade after that. The discount is applied automatically at checkout and is shown before you pay. Five rules attach to it:
Our merchant of record. Payments are processed by Cleverbridge GmbH, which acts as our authorised reseller and merchant of record. This means Cleverbridge is the seller of record to you for the transaction, issues your invoice, and collects and remits any applicable sales tax, VAT or GST.
We never receive your card details. Payment card information is provided directly to the merchant of record and is never transmitted to, stored by, or accessible to us at any point.
Prices and tax. Prices are shown in the currency of your price list. Tax is added at checkout where applicable and shown before you pay.
What you paid, for the purposes of this agreement. Where these terms refer to amounts you have paid us, this includes amounts you have paid to our merchant of record in respect of your account, whether or not they have been remitted to us.
Your dealings with the merchant of record. The merchant of record has its own customer terms governing the payment transaction itself. Those terms govern the payment; these terms govern the service. Where they conflict on a matter of the service, these terms apply between you and us.
Memberships renew automatically at the end of each billing period, at the then-current list price for your item and price list, until you cancel.
We will tell you before we charge you. You will receive notice before each renewal charge. For annual memberships this is at least thirty days beforehand. Where the renewal price differs from the price you last paid, you will receive at least thirty days' notice of the new price before it is charged, whatever your billing period.
You can cancel at any time, from within the service. Cancelling takes no more steps than subscribing did, and we will not put anything in the way of it. Cancellation takes effect at the end of the period you have already paid for, and you keep everything you paid for until then.
Cancelling destroys nothing. When a membership ends, your account returns to the free tier. Your projects, files, documents and history remain. Capabilities that required a paid level become unavailable, and projects beyond the free active-project allowance become read-only rather than being deleted. Archiving a project releases an allowance slot.
Price changes reach you at your next renewal and never mid-term. A price change is never applied to a period you have already paid for.
Failed payment. If a renewal payment fails, the merchant of record will attempt to collect it and will contact you. Your access continues until the end of the period you have paid for. If payment is not collected by then, your account returns to the free tier. Nothing is deleted.
Upgrading a membership. You can move to a higher level at any time. When you do, we cancel your current subscription without refund and sell you the new one at its list price, less a credit for the unused portion of your current term. The credit is calculated on whole days, against the amount you actually paid, and in the currency of your original order. It is shown to you on the order and on your receipt before you confirm.
Downgrading a membership takes effect at the end of your current term. Nothing is refunded, because you keep what you paid for until it runs out, and nothing is deleted.
Upgrading a project grade. A grade upgrade is sold as its own item at a fixed price, being the difference between the two grades' list prices. The higher grade supersedes the lower one for that project. Nothing is refunded for the grade you previously bought, and the difference is all you pay.
Grades stay with their project. Once applied, a grade cannot be moved to a different project. If you applied one to the wrong project, contact support and we will help.
Refunds are governed by our Refund Policy, which forms part of this agreement, and are processed through the merchant of record.
The service lets you share a project or publish its material. These are powerful features and their consequences are not reversible.
Sharing to named people. You can share with specific individuals. Their access is revocable, individually, at any time.
Unlisted links. You can create a link that is not listed anywhere and can be opened by anyone who has it. An unlisted link is not confidentiality. It is obscurity plus the ability to revoke. Anyone who has the link, or who is given it, can open what it points to. Treat it as you would treat a key.
Publication and open-sourcing. You can publish material to an external destination such as a website or a code repository. Once published, access is controlled by that destination and not by us, and we cannot recall what has been published.
Defensive publication. Where you use the service to make a defensive publication, we issue a signed, timestamped receipt recording what was published and when. The receipt is evidence of our act of publication. It is not legal advice about the effect of that publication, and whether a defensive publication achieves what you intend is a question for your attorney.
Publication is your decision, and its consequences are yours. Publishing an invention before filing may destroy novelty in most jurisdictions. We will warn you before you publish. We cannot undo it.
Content you publish. You are responsible for what you publish through the service, including that you have the rights to it and that it does not infringe, defame or breach any obligation you owe.
Our Acceptable Use Policy forms part of these terms and describes what you may not do with the service. In summary: invent, do not infringe; do not upload material you have no right to use; do not pursue unlawful, harmful or deceptive ends; and do not attempt to circumvent the safeguards in the service.
We work to keep the service available, and we do not promise it will be uninterrupted or error-free. We may suspend access for maintenance, and where we can, we will give notice.
We may change the service. Features may be added, changed or withdrawn as the product develops. We will not make a change that materially reduces a capability you are currently paying for without giving you at least thirty days' notice, and if we do, you may cancel and receive a pro-rata refund of the unused portion of your term.
Third-party dependencies. The service depends on third-party providers, including cloud infrastructure and AI model providers. Where a provider changes or withdraws a capability, we may have to change ours.
You may stop at any time, by cancelling your membership or closing your account.
We may suspend or terminate your access if you materially breach these terms or the Acceptable Use Policy, if your use presents a security or legal risk to us or to another customer, or if we are required to by law. Except where the risk requires immediate action, we will tell you what the problem is and give you a reasonable opportunity to fix it before we act.
If we terminate for our own convenience, meaning not because of anything you did, we will refund the unused portion of any paid term and give you a reasonable period to export your material.
What survives. Clauses 6 (ownership), 7 (confidentiality), 16 (your data after the end), 18 (indemnity), 19 (disclaimers), 20 (limitation of liability), 23 (governing law) and 24 (general) survive termination.
Export. You can export your project material at any time while your account is open, and for a reasonable period after it closes.
Deletion. You can ask us to delete your data. When you do, we destroy your project material, files and generated outputs; we retain only what we are legally required to retain, and only for as long as we are required to retain it. You receive a record of what was destroyed and what was retained, and why.
Archiving a project is different from deleting it. Archiving preserves your files and releases an active-project allowance. Deleting removes the material.
Dormant accounts. An account with no activity for 180 days may be archived, which preserves everything and is undone the moment you sign in. An account with no activity for 18 months may be purged, but only after we have emailed you at fifteen months, at seventeen months, and again thirty days before, with a link to export everything, and only where you hold no paid project grade. A grade is permanent for its project, so an account holding one is archived and never purged. Any sign-in resets the clock. The full schedule is in our Privacy Policy.
Backups. Deleted material may persist in backups for a bounded period. Backups are never selectively restored, and any deletion you have requested is re-applied if a backup is ever restored.
Our Privacy Policy describes all of this in detail, including retention periods and your rights.
You indemnify us against any claim, loss, liability, cost or expense (including reasonable legal costs) arising from:
We indemnify you against any third-party claim that the service itself, as provided by us and used in accordance with these terms, infringes that third party's copyright, trade mark or trade secret. This does not extend to output generated for you, to your material, or to any combination of the service with anything we did not provide. Our liability under this indemnity is subject to clause 20.
Each party will notify the other promptly of a claim, allow the indemnifying party to control the defence, and give reasonable assistance. Neither party will settle a claim in a way that imposes an obligation on the other without consent.
To the maximum extent permitted by law, and except as expressly stated in these terms, the service is provided as is and we make no warranties of any kind, whether express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, non-infringement, accuracy or quiet enjoyment.
Nothing in this clause limits any right you have under consumer law that cannot be excluded. Schedule 2 sets out the consumer rights that apply in particular markets, and where they conflict with this clause, they prevail.
Read this clause. It sets the limit of what we owe you if something goes wrong.
What we never exclude. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for any breach of a consumer right that cannot lawfully be excluded, or for any other liability that cannot lawfully be limited.
What we do not accept. Subject to the paragraph above, we are not liable for indirect, incidental, special, punitive or consequential loss; for loss of profit, revenue, goodwill, anticipated saving or business opportunity; for loss of, or failure to obtain, any patent, patent right or other intellectual property right; for the consequences of any filing, or any missed deadline; or for loss or corruption of data to the extent it results from your own act or omission.
Our total liability, for all claims taken together arising in any twelve-month period, is limited to the greater of:
The floor exists because a cap of nothing is not a cap. If you use the service without paying, you are still owed something if we get it badly wrong.
Why the limit is where it is. We charge a software subscription price for a tool that assists your work. We do not charge, and could not sustainably charge, a price that would allow us to underwrite the commercial value of your invention. That value is yours, and insuring it against every possible outcome is not something a tool at this price can do. The limit reflects that bargain, and we have set it out rather than leaving you to work it out.
We may change these terms. When we do:
The version that applies to a purchase is the version you accepted at the time, and every order records it. You can always retrieve the version you accepted, not just the current one.
We have to be able to reach you, and you have to be able to reach us. This clause says how, what we send, and what you control. Only one category is compulsory, and it is small.
| Channel | What it carries | Your control |
|---|---|---|
| Email to your account address | Essential notices about your account, plus any digests, notifications and updates you have configured | Essential ones stay on. Everything else is in your settings |
| Email from our merchant of record | Order confirmations, invoices, notice of an upcoming charge, payment failures, refunds | None. These come from Cleverbridge GmbH because it holds the payment, and they are part of the sale |
| Messages inside the product | Banners, the account and billing pages, the notice that an allowance is nearly used, the reason an action was refused | The essential ones are the service telling you what it is doing. The rest you configure |
| Support conversations, including in-product chat | Whatever you raise with us, and our answer | You start them. We reply on the channel you used unless you ask otherwise |
| Post | Only where a law requires a notice on paper, or where email to you has failed repeatedly | None, and it is rare |
| Text message | A security code, and any alert you have chosen to receive that way | In your settings |
| Marketing and product email | Product news, launches, education, the notify-me list, and messages about IPGuru services related to what you already have | Off in one click, at any time |
| Kind | What it is | Your control |
|---|---|---|
| Essential | Security and access, money, entitlements, the ending or renewal of something you hold, incidents, changes to this agreement, and our answers to you | None while you have an account. See 21.3 |
| Configured | Activity digests, notifications about your projects, alerts when a collaborator does something, allowance warnings, summaries, and anything similar we add later | Complete. On, off, how often, and by which channel. See 21.4 |
| Related services | Messages about IPGuru services close to what you already bought | Off at any time. We also offer the choice when we take your address. See 21.5 |
| Marketing | Product news, launches, education, the notify-me list | Off at any time, and where your market's law requires consent first, we ask first. See 21.6 |
Only the first is compulsory. Ending any of the other three has no effect on your account, your entitlements, your price or the service you receive, and we will not ask you twice.
While you have an account you cannot switch off the messages that tell you what has happened to it. Someone who could switch off your password was changed is someone we cannot keep safe, and someone who could switch off your term ends on Friday is someone we are going to surprise.
The essential category is closed and stays closed. It is limited to: security and access; money, meaning receipts, charges, failures and refunds; entitlements and what you can now do; the ending or renewal of something you hold; availability and incidents; changes to these terms, the Privacy Policy or our sub-processors; and our answer to something you asked. We will not add to that list without changing these terms under clause 20, which carries thirty days' notice and your right to leave. The limit is on what is compulsory. It is not a limit on what the service can tell you, because everything else in 21.4 is yours to configure.
You decide what the service tells you, how often, and where. Your settings control activity digests, notifications about your projects, alerts when someone you have shared with does something, warnings that an allowance is nearly used, periodic summaries, and any similar message we introduce later.
We choose the default, you change it. A new notification arrives with the setting we think most people want and appears on the same page as the rest, so there is one place to look. Turning these off leaves your account working exactly as it did, and never affects an essential message.
They are not marketing and do not need your consent, because they report your own activity on a service you asked for. They may point you at a feature that would help with what you are doing.
If you are or have been a customer, we may write to you about IPGuru services similar to what you already have. We offer you the chance to decline when we take your address, every such message carries a one-click opt-out, and declining costs you nothing.
Where the law of your market requires your consent before we do this, we ask for it first and this paragraph does not apply to you until you give it. Your Market Schedule states the position for your market.
An essential message never carries a promotion. Not a banner, not a footer offer, not a while you are here. The moment a receipt carries a promotion the whole receipt becomes marketing, and our ability to send you the receipts you actually need depends on our never having done that.
Configured messages and messages under 21.5 may carry product news, because you can switch them off.
To you. Email to the address on your account is effective notice under these terms, treated as received on the day we send it, or on the next business day where you are if we send it outside business hours. Where email to you has failed repeatedly we may give notice inside the product, and that is effective too. Where the law of your market requires a different method or a longer period, the Market Schedule says so and that requirement applies.
To us. Write to support@corvair.ai for anything about your account or an order, or to the registered office in clause 1 for a formal legal notice. Notice to us takes effect when we receive it, or on the next business day in Singapore if it arrives outside business hours.
Two things that are deliberately not notices, so that you are not caught out:
The email address on your account is how we reach you, so keep it current. We verify it when you register and again whenever it changes, and until a new address is verified we keep writing to the old one. If mail to you bounces repeatedly we may stop sending to that address and tell you inside the product instead. That does not suspend your account.
We write to you in English unless the Market Schedule for your market says otherwise. Where a market requires communications in another language, that requirement applies and its schedule states it.
Support conversations, including chat, and a record of the messages sent to you are kept as part of your account record for the periods in the Privacy Policy. We keep them so that a question about what you were told has an answer rather than two recollections.
Essential messages stop when your account closes, except where we still have to reach you: a security incident affecting your data, a legal or tax obligation, or a payment matter such as a refund or a disputed charge. Configured messages stop, because there is no activity to report.
Messages under 21.5 and 21.6 may continue where the law of your market allows it, and the one-click opt-out in every one of them still works. If you would rather hear nothing further, tell us or use that link and we will stop.
These terms are governed by the law of Singapore, and the courts of Singapore have jurisdiction, except that:
Before you sue us, talk to us. If something has gone wrong, contact support and give us thirty days to try to resolve it. Most problems are solved faster this way than by either of us instructing lawyers. This is not a condition of your right to bring a claim.
Entire agreement. These terms, together with the Acceptable Use Policy, Refund Policy and Privacy Policy, are the entire agreement between us about the service, and replace any earlier statement or understanding. Nothing in this clause limits liability for fraudulent misrepresentation.
Severability. If any provision is held unenforceable, it is modified to the minimum extent necessary to make it enforceable, or if that is not possible, severed. The rest continues in force.
No waiver. If we do not enforce a right, that is not a waiver of it.
Assignment. You may not assign these terms without our consent. We may assign them to an affiliate, or in connection with a merger, acquisition or sale of the business, on notice to you.
No third-party rights. No one other than you and us has any right to enforce these terms.
Force majeure. Neither of us is liable for a failure caused by an event beyond reasonable control, provided the affected party takes reasonable steps to mitigate and resume.
Export control and sanctions. You confirm that you are not located in, and are not acting on behalf of anyone located in, a country or territory subject to comprehensive sanctions, and that you are not a person named on any applicable denied-party list.
| Storefront | Market Schedule | Market | Seller | Merchant of record |
|---|---|---|---|---|
ipguru.ai | MS-GLOBAL | Every market without a specific schedule | Corvair Pte. Ltd. | Cleverbridge GmbH |
invent.sg | MS-SG | Singapore | Corvair Pte. Ltd. | Cleverbridge GmbH |
ipguru.ai, Australia price list | MS-AU (in preparation) | Australia | Corvair Pte. Ltd. | Cleverbridge GmbH |
ipguru.ai, India price list | MS-IN (in preparation) | India | Corvair Pte. Ltd. | Cleverbridge GmbH |
Storefronts differ in brand, language, currency, price list and tax presentation. The seller, the service and these terms are the same in every case.
Where a Market Schedule has not yet been issued for your market, you contract under MS-GLOBAL and these terms, and you keep the benefit of any mandatory law of your own country regardless.
Your order records both versions: the version of these terms you accepted and the version of your Market Schedule. You can always retrieve the pair you accepted, not only the current ones.
If a market ever needs its own selling entity, that is not a Market Schedule. It is a different contracting party and a different privacy controller, and it requires a change to these terms naming that entity before it can sell anything.
Nothing in these terms affects a right you have under consumer law that cannot be excluded by agreement. The following is the global baseline. Your Market Schedule may add to it, and where the law of your country gives you more, the law applies.
European Union and United Kingdom. You have a right to withdraw from a distance contract for digital content within fourteen days, without giving a reason. Where you ask us to begin providing the service immediately, and acknowledge that you lose the right of withdrawal once performance has begun, that right ends when we begin. We ask for that acknowledgement at checkout, because a project grade begins generating work as soon as it is applied. Where performance has begun but is not complete, you may withdraw and pay for what has been provided.
Australia. Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.
Singapore. The Consumer Protection (Fair Trading) Act and the Lemon Law provisions apply to consumer transactions and are not excluded by these terms.
United States. Some states do not allow the exclusion of certain warranties or the limitation of certain damages, so some of the limitations above may not apply to you.
Grade means a one-time upgrade applied to a single project, at the Bronze, Silver or Gold level.
Level means the membership tier attached to your account, being Member, Pro or Max.
Merchant of record means the party that sells to you as reseller, invoices you, and collects and remits tax. Ours is Cleverbridge GmbH.
Output means any document, analysis, search result, draft or other material the service generates for your project.
Project means a container holding one invention, together with its knowledge base, its working memory and its file vault.
Essential message means a message we send you about your account, your orders, your entitlements or this agreement, of a kind listed in clause 21.3. It is not marketing, it does not require your consent, it never carries a promotion, and it cannot be switched off while you have an account.
Configured message means any other message the service sends you about your own activity, which you turn on, turn off, schedule or redirect in your settings under clause 21.4.
Sub-processor means a third party that processes your material on our behalf in order to provide the service. Our current sub-processors are listed in the Privacy Policy.